Mastering moderation
Master moderation:
Successful leadership in real and virtual space
“Would you please moderate our team workshop?”
Depending on how much you like facilitating small or large groups, work with well-known or unknown people, departments or teams, this places certain demands on your personal organization, structure and moderation style.
When moderating virtual events you should pay attention to a few important shallows. It is just like moderating in “real environments“.
Uncertainty in management or process, organizational errors, technical problems or insufficient adaptation of work-flows to the new medium can lead to problems. The online event might not reach the goal it was supposed to reach or participants feel that it was not well prepared.
Mastering moderation
If you would like to improve your facilitation skills, contact our experts, who will be happy to pass on their knowledge to you. Learn more about suitable structures, lively content, leadership skills, attention spans and activation possibilities.
Take advantage of our extensive experience and expertise in the areas of communication and moderation – also of large groups – and in real and virtual space.
Your personal workshop will improve your moderation skills. And you will be amazed at what you can pay attention to!
Quick Starter: 2 days +/- For individuals or for groups (max. 7 participants)
Individual preparation, targeted knowledge transfer and support
Please also read our 5 recommendations for moderating in virtual space:
Make video conferences lively.
Online everything is a little different and many formats and content have to be adapted to the new medium. We are happy to share our knowledge with you. Therefore, you will find our most important tips for a lively and goal-oriented design of online or remote events here:
Orientation through structure
Introduction of the moderator, the topic, the goal and the process: This also includes the agenda, breaks, online rules (chat, work rooms, tools, rules in the event of technical problems, etc.). The “How do we talk to each other?” should also be clarified: When are cameras and/or microphones on/off, how should participants make themselves known if they wish to speak, etc.?
Presentation and attunement to each other
The moderator guides the introduction of the participants. If a group knows each other, you can ask for a short introduction with name, task/reason/goals for participation. If a group does not know each other, you can also ask about personal expectations of the event. It is important to first perceive yourself and to adjust to each other (conversations need atmosphere!).
3. Space for personal encounters
Online, you need a special “area” for informal glances, gestures and conversations that usually arise over a welcome coffee, when looking for a seat or at information boards. Always ask your participants to dial in before the official start and to use break times later for personal exchange and questions for the others. Personal exchange during the session is also helpful for the variety of results. People want to be heard.
Engagement, activation and breaks
Since perception is limited to visual and auditory stimuli online, important non-verbal signals are usually lost. This poses the challenge of really taking EVERYONE with you. The moderator should address, involve and activate, summarize content step by step, ask specific questions and initiate regular breaks.
Kindness, attention and humor
Conversations need atmosphere: Friendliness and attentiveness are the be-all and end-all. It is important to draw everyone’s attention by listening carefully and asking questions. With a smile and a little humor this works all the better. Bring in a little lightness: Whose children or pets like to attend the meeting uninvited?
These tips are just an excerpt from our daily practice and are intended to provide initial orientation. Of course there is much more to consider.
Curious? Then contact us and we’ll talk about how we can implement your event in a target-oriented manner.
We are very happy to support you in translating your workshops, training courses, seminars, small or large events into virtual space.
